I went to dunkin’ the other day and asked for an iced latte with less ice because it’s winter and I wanted less ice. They gave me a cup that was halfway full of coffee. So I asked why and they told me they press a button on a machine, it fills it halfway full with coffee and then they add ice. So when you get a medium iced latte, you’re not actually getting a medium latte, you’re getting a small or a kids size nowadays of coffee, and then they just fill the rest of it with ice. If you ask for less ice, no screw you, you’re not getting the full amount of coffee that you paid for…

I have never heard of this in any other country. What the hell?

    • intensely_human@lemm.eeEnglish
      44·
      20 days ago

      sick of everyone’s shit

      This is exactly the problem with most retail employees: they treat everyone like the small fraction of scammers that exist.

      If it were my coffee shop, I’d just spend the few cents to fill that cup and I wouldn’t treat it as a problem until a significant portion of people were obviously gaming the system.

      Penny pinching just gives off the impression that one doesn’t care about one’s customers.

      In my opinion, commerce is a platform upon which community takes place. The people are the point.

    • DuckWrangler9000@lemmy.worldOPEnglish
      14·
      20 days ago

      Dude you’re comparing something stupidly expensive like liquor to coffee. like what?? 10 years ago, you could get an iced coffee less ice, it had like 5 ice cubes in it. Now they just give you half the amount of coffee what the hell? How can you even justify that? If we’re talking about some expensive top shelf liquor that costs $30-80 a bottle, sure, I get that. But this is literally sugary coffee and milk!