• 0 Posts
  • 43 Comments
Joined 1 year ago
cake
Cake day: June 18th, 2023

help-circle



  • Salesforce specifically? Global availability for 1000’s of users simultaneously. While integrating with mail and VoIP services are easy ones off the top of my head. It’s extremely expensive but a hidden cost on top of that is actually configuring and maintaining it well. The initial fine-tuning for large orgs will take years for example. But if it’s done it’s actually a joy to work with, especially if you switched from a half-baked solution like a graphical shell over a FoxPro database or something.

    At a previous employer of mine the helpdesk side was integrated to it and it was brilliant. All calls and mails were autoregistered and after using it for a while more and better answer templates were included. (Templates we could modify with situation specific parts as well) The template approval process was another great example as technical experts from different continents were part of a review committee to make sure only good solutions were allowed, and after that local experts could add translations of the templates.

    I’m sure there are many things morally wrong with Salesforce the company, but a well implemented instance of it is a dream to work with.















  • Niche hobby content creators have very few other methods of distributing their media content if it’s longer than 60 seconds. Look at Technology connections for example. Maybe now the larger of those niche creators could build a small platform for theiyown, but there’s no way new creators could rise up. And I watch 10 times as much of that type of content than I do of Netflix/Disney and Prime combined.


  • They explicitly slashed that plan before they started going hard against adblocking. They were running tests with premium light which costed about €6 a month. It was basically all I wanted. But they sent a mail this tier was going away at literally the same time I read they started hard locking anyone using uBlock. (Which I still used with Premium Light to block out all the shorts bullshit)


  • While I don’t think this in particular would cause people or businesses to switch away from Windows, more and more applications work from browsers so they depend less and less on apps you can install. ( Where I work we already put many people on M365 basic because they do just fine with accessing their mail and spreadsheets from the browser. No point in paying extra for options they’ll never need)