correct on all parts, it pits dasher against customers. also these companies are still not profitable. that should tell you something.
the truth is that the business model just doesn’t work. if you want to pay drivers actual living wages, delivery fees would have to be more than 20 dollars for each order.
the prevalence of iPads with 20,22,25 percent tips for a coffee is having me question the entire practice for sure.
im also seeing reataurants operating server robots now. for those I only tip 10%.