Indeed, but sometimes those reasons are legitimately stupid.
Case in point, any call center that wants to optimize handle time. The reason they pick it is because it’s a very easy and straightforward metric to improve.
You just hang up on people. You can make the number go down super easily. Tell them to call back, so they spend two or even three times as long cycling through a new agent each time. Then it’s 3 short 5 to 10 minute calls + time on hold which looks better than one 20 minute call.
I’m not really ON facebook. But way too many of my friends use it as a way to send invites to events. I literally just pop in every other week to check notifications and see if anybody invited me to anything. It’s kind of infuriating how no other method makes it so easy to just invite 20 people somewhere.
The fediverse doesn’t have a decent calendar/invite solution does it?