My guess, as a cloud developer, there may be a bottleneck at their authentication, or session management. Your web browser has probably been signed in for a while. I’m guessing your app hasn’t been able to get past that point, and is stuck in the bottleneck

At this point when I re-watch Voyager, I tend to skip the episodes that don’t interested my. In my opinion, Voyager has issues with consistency, that I believe comes from fatigue in the formula the series’ in the (80s/90s/00s) used. There are some very high highs (message in a bottle, scorpion, blink of an eye) but equally low lows (threshold, any ireland based holodeck episode. Neelix and Kess stories). So its worth it for the ones you enjoy, but don’t sweat the bad ones - unless you want to watch everything

As a software engineer, I would think to call this a patch or a hotfix. I agree that recall for this type of situation is a bit too dramatic, but I’d also say that patch or hotfix are too casual sounding

Noteworthy composer has a free edition that I’ve used before. It was somewhat basic, but it gets the job done