Japan’s National Consumer Affairs Center on Wednesday suggested citizens start “digital end of life planning” and offered tips on how to do it. The Center’s somewhat maudlin advice is motivated by recent incidents in which citizens struggled to cancel subscriptions their loved ones signed up for before their demise, because they didn’t know their usernames or passwords. The resulting “digital legacy” can be unpleasant to resolve, the agency warns, so suggested four steps to simplify ensure our digital legacies aren’t complicated:

  • Ensuring family members can unlock your smartphone or computer in case of emergency;
  • Maintain a list of your subscriptions, user IDs and passwords;
  • Consider putting those details in a document intended to be made available when your life ends;
  • Use a service that allows you to designate someone to have access to your smartphone and other accounts once your time on Earth ends.

The Center suggests now is the time for it to make this suggestion because it is aware of struggles to discover and resolve ongoing expenses after death. With smartphones ubiquitous, the org fears more people will find themselves unable to resolve their loved ones’ digital affairs – and powerless to stop their credit cards being charged for services the departed cannot consume.

  • Vanth@reddthat.com
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    9 hours ago

    Password manager with a delegated access structure is the way to go. If my sister (who I have delegated to) requests access, provides a death certificate,and waits some cool-off period, she gets access to the portions of my password vault I designate. I will grant her access to my financials upon death, but not social media and private stuff.

    Versus writing it down and giving it to a lawyer who probably has the same opsec as their 1920s counterpart.

    • Imgonnatrythis@sh.itjust.works
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      6 hours ago

      Also are you going to update if every three months when you change your passwords? Writing it down gives only a false sense of legacy access that will likely never end up working

      • Vanth@reddthat.com
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        6 hours ago

        So it’s not actually one I would recommend. It’s provided as an employee benefit through my company, and I don’t particularly like my company having any relation to it at all.l and I don’t like the death certificate portion.

        I’m moving back to BitWarden, which has a similar feature. It’s Emergency Access, in which your delegated person requests emergency access, there is a wait period where you would be getting emails or whatever notifying you of the access request, and if you don’t respond within the defined time period, access is granted.

        So it removes the identification / death certificate portion, which I greatly prefer. My BW vault ties to an email address that I use only for the password manager, not my legal name or Social Security number, so I’m compartmentalizing pieces of identifying information.

      • FierySpectre@lemmy.world
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        9 hours ago

        Bitwarden has this, you can set your next-of-kin and they’ll be able to get access. (They have to wait like 2 weeks or so and I imagine all sorts of alarm bells will go off if they try this while you’re alive). Might be a premium only feature though idk.

        • Vanth@reddthat.com
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          6 hours ago

          The BitWarden Emergency Access feature is premium-only to setup. And it doesn’t have the death certificate/identity verification piece to it, which I prefer not having anyway.

        • KairuByte@lemmy.dbzer0.com
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          1 hour ago

          Okay, but if you’re self hosting it, then die, and the hosting has an issue during that time? You’re SOL.

          Don’t try to self host things like a dead man switch.

  • TachyonTele@lemm.ee
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    9 hours ago

    Eh The things that actually matter, like phone, banks and utilities, and just about everything else, only require you tell them of the death. They might want proof such as a death certificate, but that’s normal.

    • Admiral Patrick@dubvee.orgOP
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      9 hours ago

      The article mentions things like auto-payment subscription services which can definitely be a pain to deal with (even while you’re alive lol). Depending on how the payments are setup, it can be as easy as having the bank cancel the debit/credit card. For direct debit from checking accounts, though, it’s often a lot more complex to get stop payments on those (been there, unfortunately).

      So leaving your account details (in a password manager, text file, notebook, etc) has some tangible benefits. At the very least, it makes it easier on your survivors to handle your affairs.

      • Patch@feddit.uk
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        1 hour ago

        Strangely, I used to work for a bank in their “bereavement services” department; that is, the department that dealt with dead people’s accounts.

        If anyone notified us of a death of an account holder, and provided any proof (death certificate, coroner’s report, police letter), the first thing we’d do is freeze the account. All payments out stopped, all cards cancelled, all withdrawals blocked. This was a legal requirement, because once somebody dies their money becomes the legal property of their “estate”, and it’s unlawful for anyone to remove money from the estate without following proper process.

        There’s no need to stop each payment individually. In fact, the bank really doesn’t want you logging in to their online bank using the deceased’s credentials and messing around with things for the same reason; unless you’re following proper procedures, it’s not yours to mess with.

        Possibly it’s different in different jurisdictions, of course.

      • TachyonTele@lemm.ee
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        8 hours ago

        Oh don’t get me wrong, i think it’s a good idea. Just be mindful that financial companies (for example) don’t think you’re in the account fraudulently. Tell them the person is deceased and then provide the account info you have.

        • Admiral Patrick@dubvee.orgOP
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          8 hours ago

          Well, yeah, for banks and “official” services like that. Otherwise, it’s fraud and you’ve got a whole new set of issues to deal with.

  • teft@lemmy.world
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    10 hours ago

    Fuck all that. My shit will erase itself if i don’t check in. The family can eat a bag of dicks if they want my data.

    • parpol@programming.dev
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      8 hours ago

      This. Why would anyone want their private conversations, out there? Don’t put your password in you will. Put a dead man switch on your PC.

      If it is to close down a social media account they can contact the company directly.

      If it is to take out money, they can contact the bank directly.

      If it is to inform contacts, they can live without knowing.

      If it is to cancel subscriptions, you’re going to have to send letters, wait in a phone call for hours, and cancel the credit card either way because of scummy cancellation practices.

    • Admiral Patrick@dubvee.orgOP
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      10 hours ago

      Yeah. The only complicating factor is there are still some very stupid services that force periodic password changes (or at least I still have to deal with such stupid services with terrible password policies).