What if protonmail, gmail or whatever email provider you are using goes belly-up? Are all your accounts doomed?

If so, what are some preventive measures? Adding backup emails to your registered accounts?

  • Lost_My_Mind@lemmy.world
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    4 days ago

    This happened to me.

    Hotmail was my email from 1997 until last year. I still know the password. But it wants me to do a security check. By sending a code to my backup email.

    Problem is, I haven’t logged into my backup email in forever. So it wants to send a security code to my hotmail account.

    You see the problem, right?

  • surewhynotlem@lemmy.world
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    6 days ago

    If Gmail goes belly up, you won’t have a problem. Every service will have a problem. You can just ride along with all the other customers.

  • ArcaneSlime@lemmy.dbzer0.com
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    5 days ago

    I figure I’d be mostly ok, the email I use for things I’d need to save is stored locally by thunderbird so I could still access those emails, the only problem would be changing the email on a few services.

    The hardest part would be replacing that email address. That said, anyone have a rec for a good email service, preferably free, with IMAP/POP3 for use with tbird, that is at least ostensibly private (I know, email is inherently not private, but ykwim), and doesn’t just get shoved in spam on gmail (since that’s what everyone else has)? Riseup would be cool for instance but it’s impossible to get an invite. I’m thinking I may just pay mailbox.org but I’d prefer not to. Unwilling to self host, evidentially it’s easy to fuck your shit up by self hosting email.

  • nimble@lemmy.blahaj.zone
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    6 days ago

    Register your own domain and use that. Then if your email provider dies then you can take your domain elsewhere.

      • nimble@lemmy.blahaj.zone
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        5 days ago

        A little but not completely. There are defunct ccTLDs that still exist and can be registered, but .io currently doesn’t have a clear future. I suspect that if a ccTLD is eliminated completely then there would be advance notice for you to start updating all your accounts to a new domain. So it would be annoying but not screwed

  • dhork@lemmy.world
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    6 days ago

    All my shit is in the Google ecosystem. I am fairly confident that Gmail is not going away anytime soon. However, I am more afraid that some obscure ToS violation will forcibly disconnect me from their ecosystem, and I will have to scramble to make sure all my contacts have my alternate info. I am doubly screwed, as a Google Fi customer. If we all get suddenly degoogled, I lose a phone number that I have had for over 20 years.

    As good a deal that Fi is for me (I normally don’t use bandwidth unless I travel internationally), I may switch soon just to reduce my exposure to Google.

    • aard@kyu.de
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      5 days ago

      Some years age when I was still using some more google stuff (like an account for calling out from my PBX) I had each service assigned to its own google account to limit the impact of google doing something crazy to an account.

      Apart from playstore youtube red is now the only service left - and that’s about to go as they now made it too expensive, especially taking into account that they enshittified it so much that we’ve blocked it on the TV, and “adfree on TV” was the main use case there…

  • xigoi@lemmy.sdf.org
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    6 days ago

    Buy your own domain and use it for e-mails (there are many providers that support custom domains). If your provider shuts down, just switch to a different one and keep the same address.

    • howrar@lemmy.ca
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      6 days ago

      This isn’t without its own problems. If you fail to renew your domain and someone else picks it up, they now have access to all your accounts. At least with a popular provider like Gmail, they don’t allow emails to be reused, and if they ever discontinue email services and drop the gmail.com domain, everyone will know about it and know that password reset requests should not be sent to these emails.

      • fmstrat@lemmy.nowsci.com
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        5 days ago

        This is a terrible argument, IMO. Domains are almost always auto renew, and there are typically grace periods.

  • thallamabond@lemmy.world
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    6 days ago

    I recently lost my oldest email and I didn’t plan accordingly. Roadrunner email. It’s still a pain in the butt. I’ve managed to change almost everything (that I can REMEMBER) to my newer email, but there are two that haven’t been changed because they require an email to the old email first… It’s gone.

    That email was probably 20 years old and I have no idea what services I had signed up through it.

    The moral of my story is to read emails from your email provider. Apparently they sent out warnings 6 months in advance, but I always ignored their emails.

    • ArcaneSlime@lemmy.dbzer0.com
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      5 days ago

      Sometimes you can reach out to support and get them to fix it, but not always. Worth a shot, if you can remember the services that need to be changed lol.

    • Hupf@feddit.org
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      5 days ago

      It’s not really “the only way”. A similar problem to think about would be: what if your primary email account got compromised?

      It makes sense to set up alternative means for recovering any account (or changing the associated email address), for example via second mail address, phone number, one-time-passwords, snail mail or similar. Many account providers use a recovery question system - here, I’d suggest using irregular answers, e.g. for “what is your favorite colour”, I would’t use a colour at all to make it harder to guess.

      Compartmentalizing would be another approach: use different providers in a mix so that when one goes the way of the dodo, parts of your registered accounts remain useable. Ideally, for “critical” stuff like bank accounts, you’d split them up between different email addresses. But then again, for this kind of account, I’d really expect the bank to provide some other ways of backup access/restoration.

  • hendrik@palaver.p3x.de
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    6 days ago

    Write down all your accounts and hope they’ll send you a warning in advance, once they decide to go out of business. Then you’re going to have to change all the accounts to a new email.

    I’m pretty sure the big paid providers aren’t going to fail you withoit a warning. And gmail etc are too big to fail. That’s going to wreak havoc with a lot of other users… Though: If they decide to ban you or delete your account… You’re going to be in big trouble. That regularly happens to people.

    Only alternative I can imagine is to run your own email service. If you own the domain and server, it’s your call. But you have to pay attention to maintain it and not get hacked etc. That would be another way to lose email accounts. (Running a mailserver is more complicated than hosting a website.)

    • hddsx@lemmy.ca
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      6 days ago

      Don’t run your own mail servers.

      -Person who runs their own mail server