AG Letitia James wins $740,000 settlement from online mental health provider Cerebral::Letitia James announced that her office obtained a settlement from an online mental health provider with a complicated cancellation process.
AG Letitia James wins $740,000 settlement from online mental health provider Cerebral::Letitia James announced that her office obtained a settlement from an online mental health provider with a complicated cancellation process.
Does that mean the service will be worse going forward. Potentially endangering lives
Anyone with difficult to cancel services is trying to scam all customers eventually, like a bad gym or satellite radio. If they have to legally change their service structure, that sounds like an improvement.
Ah yes… Making the cancellation process easier for consumers means it must inherently become a worse service.
No I really think the person you are replying to means that because they will need to pay this settlement, then the company will have less money to provide the service hence endangering lives…like somehow it’s this person’s fault…
Won’t anyone think of the corporations! /s
Those boots must be real tasty.
What boots. Care to elaborate your very punchy response
“potentially endangering lives” is your main takeaway from a predatory online mental health corporation being held accountable for abusing their patients.
meaning, you’re licking some corporate boots.
… you also missed the part where mental health corporations deceiving and abusing patients is definitely endangering lives.
I hadn’t read the article when I commented. I read it and agree they were in the wrong. Doesn’t change my question though. Obviously depending on if they care for mental unwell and would actually be involved in a reduction of suicide or not.
But you don’t care about that. The mad flurry off comments is pretty damning.
Hope your new year doesn’t require any mental help assistance.
I sure as shit wouldn’t be helping you
wow, you’re a real piece of shit.
i was just explaining what you asked to have explained to you
mad flurry off comments, doesn’t make any sense.
i see by your closing statements that caring about your fellow human isn’t your main motivation and it is, indeed, all about worshipping corporations and polishing boots with your tongue.
i hope your new years helps you grow some thicker skin
Takes one to know one aye.
Indeed I may be a shit but. You are much worse. I care little for you and your kin. Can all perish for all I care. Why would I worship corporations. What a dilly thing to say. Corps are the scum of the Earth and have made humanity significantly worse. But you. You worse of all.
Maybe the filth you spew will come back to haunt you. Unlikely but a man can hope. Karmas a bitch and all that
Try being less of a prick in 2024. You can do it.
Nah I’m good.maybe you
lol
not really. oh, and just because you got your feelings hurt by an internet stranger pointing out how your corporate bootlicking and fear-mongering makes you a shitty person (which you openly admit) doesn’t make them a shitty person for calling you out.
You are a shit person. My feelings are very much intact. Why would I care what you or anyone else thinks of me.
Water of a sucks back.
Show me again where I’m a corporate shill ?
Scum that you are.
If by “the service”, you mean “online mental health providers”, then no, the service will not get worse. Patients will be fine.
If by “the service”, you mean “Cerebral’s health services”, then yes. They can collapse for all I care.
As in with the settlement they pay out. They would have less money and can’t staff as well. Was my point.
Kinda cunty on this aye
That money was ill gained. The court applied laws. That money is not theirs now. What kind of hellscape are you advocating?
If they choose to take the money away from the services budget instead of CEO pay, then that’s on them.
True. Suppose they could do that. They won’t but sure
And I hope that gives the ethical competitors a foothold in their ass.
What’s ethical in corporate America
These knee pads and chapstick sponsored by Cerebral.
What a weird take. The company was breaking NY law by making cancellation of their service nearly impossible and faking reviews. This settlement forces them to refund people they defrauded and follow the law.
Are you saying healtchare businesses should be exempt from laws because “service will be worse” if they follow them?
Why would letting people cancel a subscription service easily “potentially endanger lives?”
No. I never once said or insinuated that
I’d insert some quote about fear here, but I don’t know a good one off-hand. In any case, I don’t believe it to be a good excuse.
Can you elaborate a bit ?
It’s not a good excuse. Was just a question
You didn’t ask a question. You made two statements implying that holding this company accountable for illegal actions, robbing people of money, is harmful.
Go fuck yourself.
Kool
No fuck you. Do you work in mental health. ? No. Then fuck off.
Do you have people killing themselves on the other fucking line ? No
Fuck off
I do not condone corporations, I do when loves are put at risk. That I then have to deal with.
If you work in mental health, then you know it’s exceptionally EASY to make a person in crisis even worse off than before they called you.
I am glad that YOU care about your clients, but I have a very hard time imagining that they do: a for-profit that is running a monetary scam like this one doesn’t give two shits about the people that call, and probably doesn’t even have sufficient or even trained staff, because scammers only care about one thing, and it’s NOT the client.
They weren’t just a subscription service, they were also manipulating reviews (using deceit to lure people in and then making it impossible to cancel their service). They were also trying to ensure that any time someone did manage to cancel, they got charged for another month by screwing with the billing cycles (“exploited delay in cancellation processing to issue additional charges”).
Just what someone in crisis needs, right? Find a different hero to cheer, like the guy in the mirror who cares about his clients: these people ain’t it.
TL;DR: Accept the possibility (and probability, IMO) that this closure may be saving lives by keeping people off the phone and out of subscription-model MH assistance with promises of help that are likely NOT forthcoming.
I wasn’t advocating for the service. I asked who this service put peoples lives at risk. I condone all that you mentioned. It’s obviously a terrible service. However if it kept people alive then the food outweighed the bad.
These comments these people don’t understand mental health. Or maybe they do. Who’s to say. I contract for mental health charity. Do t even get minimum wage. We aren’t fully trained and have 1 phone line.
Yet I’ve talked down dozens of people in crisis and one on a roof. Service doesn’t charge and it’s not this corporate bullshit.
Fuck the CEO and the practice. However if it kept one person all be who otherwise would have died. ? In the any case. Fuck y’all.
See you next year
That is obscene; people in crisis deserve so much more. THANK YOU for doing what you do. I hope your goodness to others in need finds its way back to you, multiplied, and that your new year gives you all that you have hoped for it.
It’s a charity. Government don’t pay shit. They don’t care.
I just keep people from killing themselves. Even then I don’t really do anything. It’s generally very easy because people inherently don’t want to die.
They want the suffering to stop. If anything what we do is worse by keeping them alive we solve none of those problems.
Also I don’t do much at all. Mostly it’s run by volunteers and I just deal with crisis calls and active suicides.
The useful idiot’s rallying cry!
You are a dick.
It’s not meant as an insult. It’s an intelligence term of art.
https://en.wikipedia.org/wiki/Useful_idiot
But yes, I also think you are a plain old regular idiot too.
Here’s the summary for the wikipedia article you mentioned in your comment:
A useful idiot is a person perceived as propagandizing for a cause—particularly a bad cause originating from a devious, ruthless source—without fully comprehending the cause's goals, and who is cynically being used by the cause's leaders. Erroneously attributed to Vladimir Lenin, the term was often used during the Cold War to describe non-communists regarded as susceptible to communist propaganda and psychological manipulation. Similar terms also exist in other languages.article | about
No, it wasn’t, and you know it. It’s very transparent.
Do you have a better way?
No